Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
7.2
Location
8.8
Service
8.8
Dining
8.0
Guest reviews
8.2/10
based on 5 reviews
7.6
7.6/10 based on 957 reviews
Ian
United Kingdom,
April
2024
8.8/10
I stayed in a deluxe double room at this hotel. The rooms are smallish but correct and provide a cozy stay for everyone. The service, especially during the breakfast serving, was very friendly and helpful. The location is perfect for visiting the city center and taking advantage of public transportation. The dining experience, especially on weekends with a great choice of food, was fabulous. The facilities are top-notch, making the stay convenient and comfortable.
Rooms
8.0
The rooms are smallish but correct and provide a cozy stay for everyone.
Service
9.0
The service was very friendly and helpful during the breakfast serving.
Location
9.0
The hotel is in the city center of Braunschweig, next to the Altstadt with on-premise parking facilities.
Dining
9.0
The dining experience was fabulous, especially during the weekend with great food choices.
Facilities
9.0
The facilities are top-notch, ensuring a convenient and comfortable stay.
David
United Kingdom,
December
2023
8.0/10
My stay at this hotel was a bit of a mixed bag. The location is superb, right in the center of the city, which made exploring easy. The service from the staff was excellent, always friendly and willing to help out. The dining experience, while good with varied options, had some room for improvement. However, the rooms were not as advertised and were quite cold, which was a downside.
Rooms
6.0
The room I stayed in was quite different from what I expected based on the booking description. It was really cold and not as cozy as I had hoped. The bathroom, though, was excellent with a nice bathtub.
Service
9.0
The staff here were extremely friendly and very helpful throughout my stay. They were attentive and always went out of their way to cater to my needs.
Location
10.0
The hotel's location is right in the center, making it very convenient to access restaurants and historical sites. It was one of the best locations I've stayed at in this city.
Dining
8.0
The dining experience at the hotel was good with a wide variety of options. I especially enjoyed the unique foods like caviar. However, the breakfast could have been more extensive.
Facilities
7.0
The hotel facilities were good overall, but there were some inconsistencies with the room descriptions. It would have been better if the rooms were as advertised.
Mike
United Kingdom,
December
2023
8.4/10
The hotel was a bit old but located on the top floor, offering good views of the roadside, which was especially beautiful in December with the snow falling. The rooms were fully heated and equipped for the handicapped, providing a cozy stay. The service was top-notch, with staff going out of their way to be extremely friendly, helpful, and accommodating. The location was excellent, making it easy to access restaurants and historical buildings. The dining options were incredible, offering a variety of choices including unusual foods like caviar. Overall, a great stay with some minor drawbacks due to the age of the hotel.
Rooms
8.0
The rooms were old but fully heated, providing a cozy atmosphere with roadside views.
Service
9.0
The service was excellent, with the staff being extremely friendly and fully coordinating all our needs.
Location
9.0
The hotel's location was one of the best in the area, making it convenient to explore the city center and access nearby attractions.
Dining
9.0
The dining experience was incredible, with a variety of choices including unusual foods like caviar.
Facilities
7.0
The facilities were good, catering to all needs, although the hotel showed signs of age in some areas.
Richard
United Kingdom,
September
2023
7.4/10
My stay at the hotel was decent. The room I had was a standard Best Western setup with a flat-screen cable TV, a small toilet, and shower. However, there was no water boiler, just a standard mini-bar and fridge. The staff, although not very fluent in English, were friendly and helpful during my stay. The location was convenient, with an underground car park available for guests, making it easy to explore the city center. The dining experience was good, especially during less busy times, offering interesting food choices. The facilities were satisfactory, complementing my overall stay at the hotel.
Rooms
7.0
The room was a standard Best Western setup with essential amenities.
Service
8.0
The staff, despite the language barrier, were friendly and helpful.
Location
8.0
The hotel's location is convenient with an underground car park for guests.
Dining
7.0
The dining experience was enjoyable, especially during quieter times.
Facilities
7.0
The facilities provided were satisfactory for a comfortable stay.
A.
United Kingdom,
July
2023
7.6/10
The hotel offers standard Best Western rooms with a flat-screen cable TV, a small toilet, and shower. The absence of a water boiler and a standard minibar was noted. The room was free of smoke smell, though the hallway had a faint odor of stale cigarettes. The location seemed convenient for public transportation and visiting the city center.
Rooms
7.0
The room was good, didn't smell of smoke, but the hallway had a stale cigarette odor.
Service
9.0
The service was very friendly, professional, and most helpful.
Location
8.0
The hotel's location is perfect for visiting the city center and using public transportation.
Dining
7.0
Dining options required going to a nearby hotel. The experience was reported to be fabulous but limited during weekends due to fewer guests.
Facilities
7.0
The facilities were reported to be satisfactory, offering room service, dry cleaning, laundry, and shuttle services.
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